Asra House Residential Care Home – Sanctuary Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds42
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2019-02-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about walking into a space that feels alive with activity and purpose. Residents take part in festival celebrations, creative projects and even the daily running of the home. The atmosphere reflects the diverse backgrounds of people living here, with familiar foods, languages and customs creating comfort for those who've moved in.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement88
- Food quality65
- Healthcare70
- Management & leadership88
- Resident happiness75
What inspectors found
Inspected 2019-02-13
Is this home safe?
Is the care effective?
The effective domain was rated Good at the February 2022 inspection. This domain covers how well staff are trained, how care plans are used, how the home monitors health outcomes, and how it supports people with dementia. The home lists dementia, learning disabilities, physical disabilities, and sensory impairment as specialisms. The inspection text available does not provide specific detail on the content of dementia training, the frequency of care plan reviews, or how the home works with GPs and other health professionals.Is this home caring?
The caring domain was rated Good at the February 2022 inspection. This domain covers staff warmth, respect for dignity and privacy, and whether the home supports people to remain as independent as possible. A Good rating indicates inspectors were broadly satisfied with the quality of interactions between staff and the people who live there. The available inspection text does not include specific observations of staff behaviour, resident interactions, or quotes from residents or relatives about their experience of care.Is the home responsive?
The responsive domain was rated Outstanding at the February 2022 inspection. This is the highest possible rating and is awarded when inspectors find strong, specific evidence that the home tailors its approach to the individual needs, preferences, and histories of the people who live there. It covers activities, engagement, how the home handles complaints, and end-of-life care planning. The available published text does not include the specific examples and observations that inspectors used to reach this rating, but an Outstanding finding in this domain is meaningful and relatively rare.Is the home well-led?
The well-led domain was rated Outstanding at the February 2022 inspection. This domain covers the quality of management, the culture of the home, how the home learns from incidents and complaints, and how governance systems support continuous improvement. The registered manager is Mrs Ruth David, and the nominated individual is Mrs Louise Palmer, both named on the current registration. An Outstanding rating in well-led is awarded when inspectors find a management team that is visible, accountable, and actively driving improvement. The published summary does not detail the specific evidence inspectors used.
Source: CQC inspection report →
What the evidence base says
Asra House supports people with dementia, learning disabilities, physical disabilities and sensory impairments. The team cares for both younger adults and those over 65. For residents living with dementia, the team works to maintain familiar routines and cultural connections. Staff understand how important heritage and tradition can be in providing comfort and reducing anxiety. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Asra House earned an Outstanding overall rating, driven by exceptional scores in responsiveness and leadership. The inspection text available is limited in specific observational detail, so several theme scores reflect the domain ratings rather than granular evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about walking into a space that feels alive with activity and purpose. Residents take part in festival celebrations, creative projects and even the daily running of the home. The atmosphere reflects the diverse backgrounds of people living here, with familiar foods, languages and customs creating comfort for those who've moved in.
What inspectors have recorded
The team shows real commitment to getting to know each resident as an individual. Staff coordinate well across shifts, sharing important information about residents' needs and preferences. While there have been occasional concerns about staffing levels, the overall approach focuses on creating consistent, attentive care that families can rely on.
How it sits against good practice
This is a place where diversity isn't just accepted but actively celebrated in the everyday life of the home.
Worth a visit
Asra House Residential Care Home at 15 Asha Margh, Leicester, was rated Outstanding at its most recent inspection in February 2022, with particular strength in how the home responds to individual needs (Responsive: Outstanding) and how it is run (Well-led: Outstanding). The remaining domains, covering safety, effectiveness, and caring, were all rated Good. A monitoring review in July 2023 found no evidence that these ratings needed to change, meaning the home has held this standard for over two years. The main limitation for families is that the publicly available inspection text is a summary rather than a full narrative report, which means specific observations about staff warmth, mealtimes, night staffing, and dementia care practices are not confirmed in detail here. The Outstanding responsive rating is a meaningful signal that the home puts individual needs at the centre of daily life, but you should visit in person, ask to see activity records, and speak with the registered manager, Mrs Ruth David, about how care is personalised for someone with your parent's specific needs.
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In Their Own Words
How Asra House Residential Care Home – Sanctuary Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cultural traditions meet personalised care every single day
Asra House Residential Care Home – Your Trusted residential home
Finding somewhere that truly understands your loved one's heritage can feel impossible. Asra House in Leicester brings together cultural celebration and individual care in ways that help residents feel genuinely at home. The team here works hard to ensure everyone's background, preferences and daily rhythms are respected and woven into life at the care home.
Who they care for
Asra House supports people with dementia, learning disabilities, physical disabilities and sensory impairments. The team cares for both younger adults and those over 65.
For residents living with dementia, the team works to maintain familiar routines and cultural connections. Staff understand how important heritage and tradition can be in providing comfort and reducing anxiety.
“This is a place where diversity isn't just accepted but actively celebrated in the everyday life of the home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Asra House earned an Outstanding overall rating, driven by exceptional scores in responsiveness and leadership. The inspection text available is limited in specific observational detail, so several theme scores reflect the domain ratings rather than granular evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about walking into a space that feels alive with activity and purpose. Residents take part in festival celebrations, creative projects and even the daily running of the home. The atmosphere reflects the diverse backgrounds of people living here, with familiar foods, languages and customs creating comfort for those who've moved in.
What inspectors have recorded
The team shows real commitment to getting to know each resident as an individual. Staff coordinate well across shifts, sharing important information about residents' needs and preferences. While there have been occasional concerns about staffing levels, the overall approach focuses on creating consistent, attentive care that families can rely on.
How it sits against good practice
This is a place where diversity isn't just accepted but actively celebrated in the everyday life of the home.
Worth a visit
Asra House Residential Care Home at 15 Asha Margh, Leicester, was rated Outstanding at its most recent inspection in February 2022, with particular strength in how the home responds to individual needs (Responsive: Outstanding) and how it is run (Well-led: Outstanding). The remaining domains, covering safety, effectiveness, and caring, were all rated Good. A monitoring review in July 2023 found no evidence that these ratings needed to change, meaning the home has held this standard for over two years. The main limitation for families is that the publicly available inspection text is a summary rather than a full narrative report, which means specific observations about staff warmth, mealtimes, night staffing, and dementia care practices are not confirmed in detail here. The Outstanding responsive rating is a meaningful signal that the home puts individual needs at the centre of daily life, but you should visit in person, ask to see activity records, and speak with the registered manager, Mrs Ruth David, about how care is personalised for someone with your parent's specific needs.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Asra House Residential Care Home – Sanctuary Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Asra House Residential Care Home – Sanctuary Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cultural traditions meet personalised care every single day
Asra House Residential Care Home – Your Trusted residential home
Finding somewhere that truly understands your loved one's heritage can feel impossible. Asra House in Leicester brings together cultural celebration and individual care in ways that help residents feel genuinely at home. The team here works hard to ensure everyone's background, preferences and daily rhythms are respected and woven into life at the care home.
Who they care for
Asra House supports people with dementia, learning disabilities, physical disabilities and sensory impairments. The team cares for both younger adults and those over 65.
For residents living with dementia, the team works to maintain familiar routines and cultural connections. Staff understand how important heritage and tradition can be in providing comfort and reducing anxiety.
Management & ethos
The team shows real commitment to getting to know each resident as an individual. Staff coordinate well across shifts, sharing important information about residents' needs and preferences. While there have been occasional concerns about staffing levels, the overall approach focuses on creating consistent, attentive care that families can rely on.
The home & environment
Fresh meals are prepared daily in the kitchen, with menus that reflect residents' cultural preferences and dietary needs. The home stays consistently clean and well-maintained throughout. Families mention the careful attention to making sure food is both nutritious and genuinely enjoyable for residents with different tastes and requirements.
“This is a place where diversity isn't just accepted but actively celebrated in the everyday life of the home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
